JACKSONVILLE — Either you have it or you don’t.
It’s that simple when it comes to making visitors feel welcome
when they step on church property for the first time.
While most churches realize the importance of making a good first
impression, several are going the extra mile to stick out in the minds
of visitors who often visit many churches before joining one.
Gayle Reid wants her church to be that one church which turns
visitors into members via an orchestrated effort to make visitors know
their search for a church home has come to an end.
Reid, coordinator of lay ministries at St. Paul United Methodist
Church here, said her church being recognized by the national Igniting
Ministry office as a Certified Welcoming Congregation for the second
year in a row means the church has cultivated hospitality skills to
not only get visitors to the church, but to convert them to active
members of the church family. The church will also be featured on the
national Igniting Ministry Web site throughout May.
Igniting Ministry is the denomination’s four-year media campaign,
which began in 2001. It provides a tool for churches to improve their
visibility in their communities and strengthen their hospitality and
disciple making ministries.
Reid focused on using Igniting Ministry as a way of strengthening
her church’s welcoming and marketing skills.
It all began for the church when it started its Share Jesus
Campaign in 1998. While updating church brochures, members decided to
go one step further and intentionally produce brochures welcoming
visitors.
Since the church is about 45 years old, Reid said many of its
members tend to be older and knew they wanted to do something
targeting young families.
One idea they adopted is EvangEvents, which began in 1999. Through
EvangEvents, the church holds periodic events to reach out to young
families in the community. Members create a carnival-like atmosphere
of bright blue, green, red and yellow flags billowing in the wind to
direct residents to the church where they feast on hotdogs and chips.
In addition to the special events Reid realizes nothing replaces
the importance of making visitors feel welcome when they arrive for
Sunday morning worship services.
“We have about four to six greeters who welcome people,” Reid
said. “I think studies have shown that people make up their minds in
the first few seconds, so I think recognizing them fast is very
important.”
The Rev. Annette Pendergrass, pastor of the 1,000-member church,
which averages about 500 in worship, agrees. “I think it’s some
amazing number that people get lasting impressions in the first few
minutes. I think it makes a big difference,” Pendergrass said.
Once visitors leave the church the church doesn’t lose contact
with them. The gardening ministry takes over, attempting to nourish
the seed until it blossoms into a new church member.
The welcoming committee then makes sure all new members receive a
basket, which includes tithing envelopes, a church directory, tea and
a free coupon to the church’s weekly dinner.
Pendergrass said it’s exciting for the church to be actively
seeking new members and receiving the designation from Igniting
Ministry because it reminds members what they should be doing to make
visitors feel comfortable.
“I’m very pleased with what we’ve been doing,” Pendergrass
said.
For more information about Igniting Ministry visit http://www.ignitingministry.org.